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Email links

Email links on your website enable visitors to send emails to you directly from a page on your website.

Clicking on linked text opens up a new message window with the recipients’ email address already filled in.

Additionally, you can also pre-populate the subject line, send copies to multiple recipients or even compose a pre-populated email message.

The downside of adding email links to your website is that they can be, and probably will be, harvested by spammers. These spammers use special software, known as ‘email harvesting bots’ or ‘spam bots’, that crawl through web pages collecting valid email addresses that can then be sold to other spammers.

There are a few techniques that can be implemented on your website to reduce the amount of email harvesting from your website, though it should be said, there’s no one technique that can offer a complete solution to the spam problem.

Anti-spam techniques

There are numerous anti-spam techniques that you can try on your website to avoid email addresses being harvested from your website. We’re offering just two methods here:

Address Munging

As administrator of your website, you can use a technique called Address Munging. Address munging makes the email address unreadable to harvesting programs but still understandable to human visitors.

For example, yourname@yourcompany.com would be typed on your website as:
yourname at yourcompany dot com
or
yourname [at] yourcompany dot com

This method can lead to some confusion for visitors that aren’t familiar with this method of email disguising. And some spam bots have found a way to read munged email addresses.

Contact Forms with CAPTCHA

Creating a contact form with CAPTCHA allows visitors to send email by filling out a form that's placed on a web page. CAPTCHA is a type of challenge-response test used to determine whether or not the user is human by requesting the user to type in the characters that they see in an image that’s generated.

The visitor never sees the email address and the data is collected in the database that you can access at any time.

For information about how to create onlin forms, please refer to our Forms Manager Tool.

Now that we’ve explained the upside and downside of adding email links to your website, we’ll let you decide if you want to add them to your website.

 

1. Highlight the text and click the
'Insert/Edit Link' icon

With your Word Processor content block selected, select the text that you want to make into a link and click the 'Insert/Edit Link' icon, located in the Word Processor's toolbar.

 

2. Enter the email link

The Link pop up window appears on top of the work space. Select 'E-Mail' from the Link Type pull-down menu.


Enter the email address that the email link is to be directed to. You can direct the email link to just one email address or multiple email addresses (in that case, separate them with a comma).

Pre-populating the ‘Message Subject’ and ‘Message Body’ fields is optional.

Click the 'OK' button.

 

3. Don't forget to Save the changes
you've made to the content block!

The highlighted text is now underlined in the Word Processor, indicating it is linked. Unless you are making other changes to that content block, you may now click the 'Save' button to save your changes and close this content block for editing.



Previewing the page

In this example, when visitors to your website click on that link, the email client program they use – e.g. Microsoft Outlook or Apple Mail etc. – will be launched.

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