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Setting up your mailboxes

There are two ways to access your mailbox – by WebMail and through an email client (Mail, Outlook, etc.)

Option 1. Accessing your mailbox via WebMail

WebMail allows you to access, send, receive and manage your email through a web browser. You can access your email from almost any computer around the world as long as you have an Internet connection and a web browser.

Loggin in:

  1. Access your mailbox by opening your web browser (e.g., Internet Explorer® or Firefox®) and enter your mail.domainname.tld into the address field of the browser (i.e., with domainname and tld being your personal domain name such as companyabc.com).

    The WebMail user login screen appears.

    NOTE: Don't put the www in front of the address though – it won't work.
     
  2. Enter the Email Address and Password that have been assigned to you.
  3. Click Login. Once you have completed the login process, your INBOX will appear. You are now ready to send and/or receive messages. As a note, your user name is your full email address.

Option 2. Accessing your mailbox via an email client (ie. Outlook, Mail, etc.)

There are many popular email programs that you can use. Click on the links below to see how you can set up one of these popular email clients:

Even if you use a different email client, the information above might be all you need to set it up.

 

lightbulbAre you receving an error code such as '571 5.7.1' when trying to send an email?
It may be because it's being flagged as spam. Check out this tip for more details.

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