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Setting up email on an iPhone

Configuring your new email account(s) on your iPhone

1. Tap Settings on your home screen.

Settings icon


2. Scroll down and tap Mail, Contacts, Calendars.



3. Tap the Add Account option.


4. Tap Other.


5. Tap Add Mail Account.


6. Enter the following settings:

  • Name: Enter your name as you wish it to appear when you send email.
  • Address: Enter your full email address.
  • Password: Enter your email password.
  • Description: This will be used to identify this email account on your iPhone.


Tap Next.


7. Our email service supports both IMAP and POP. But only use IMAP for all your mail services.

Under the Incoming Mail Server section, enter the following settings.

  • Host Name: enter mail.hostedemail.com
  • User Name: enter your full email address.
  • Password: enter your email password.


Scroll down to the Outgoing Mail Server section.

  • Under the Outgoing Mail Server section, enter the following settings:
  • Host Name: enter mail.hostedemail.com
  • User Name: enter your full email address.
  • Password: enter your email password.

Tap Next.

iPhone email settings

Your device will now verify your email account settings. Be patient, as this may take several minutes.

If you receive an error indicating that you "Cannot Connect Using SSL" then tap Yes to continue without SSL.

Tap Save.

You can go back into settings and update the SSL settings for your incoming settings which should be set to Server Port 993 and the outgoing server should be set to Server Port 465. If this is something you are having difficulting doing, then please consult your iPhone store or your IT professional.

 

 

Troubleshooting: If you receive an error indicating that you "Cannot Connect" to your mail server or send emails, please try the following steps.

1. Depending on you wireless phone provider, your outgoing Mail Server Port may need to be changed to either 587 or 465.
Tap 'SMTP'.


2. Tap 'mail.yourdomain.com'


3. Enter either 587 or 465.  Tap 'Done'.


4. If neither of the ports allow you to send emails, please try powering down your iPhone and restarting after a few minutes.

 

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